Last updated: February 13, 2026
PoolSpace respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the PoolSpace website, mobile application, and related services (Services).
By using the Services, you agree to the terms of this Privacy Policy.
PoolSpace is a technology platform that enables users to create and contribute to goal-based group funding pools.
PoolSpace does not act as a bank and does not hold or store customer funds. Payments, identity verification, and payouts are processed by Stripe, our third-party payment services provider.
- Full name
- Email address
- Phone number
- Account login credentials
- Pool details such as title, description, goal amount, and end date
- Support communications
If you are a designated Recipient, identity verification and bank account information are collected and processed directly by Stripe in accordance with Stripe's Privacy Policy.
PoolSpace does not store full card numbers or bank account details.
- Contribution amount
- Date and time
- Payment status
- Limited Stripe payout event information where available
- Transaction reference identifiers
- IP address
- Device type
- Browser type
- Usage activity
- Cookies and tracking information
We use personal information to provide and operate the platform, create and manage user accounts, facilitate Pools and Contributions, prevent fraud and unauthorized activity, communicate updates and support messages, improve performance and user experience, and comply with legal obligations.
We do not sell personal information.
All payments, identity verification, and payouts are processed by Stripe. When you make a Contribution or receive a payout, your payment or identity information is collected and processed directly by Stripe under Stripe's Privacy Policy.
Stripe payouts are handled at the connected-account level according to the account's payout schedule, not as separate PoolSpace-controlled payouts for each pool.
PoolSpace receives only limited confirmation and transaction information necessary to operate the platform.
- Stripe is responsible for PCI-DSS compliance.
- Stripe is responsible for identity verification (KYC).
- Stripe is responsible for payment security and regulatory compliance.
We may share personal information with Stripe, cloud hosting providers, analytics providers, and legal or regulatory authorities where required.
We do not sell, rent, or trade personal information.
We use commercially reasonable safeguards to protect personal information, including encrypted HTTPS connections, secure cloud infrastructure, access controls, and authentication safeguards.
However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide the Services, meet legal or regulatory obligations, resolve disputes, and enforce agreements.
Information is securely deleted or anonymized when no longer required.
Depending on your state of residence, you may have rights to request access, correction, deletion, opt out of certain data uses, or receive a copy of your personal information.
To exercise these rights, contact:
We will verify your identity before responding to such requests.
We use cookies and similar technologies to maintain login sessions, improve platform functionality, and analyze usage patterns.
You may disable cookies through your browser settings, though certain features may not function properly.
PoolSpace is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will delete it.
Our service providers may process information in the United States or other jurisdictions. By using PoolSpace, you consent to the transfer of information to countries outside your state or country of residence.
The Services may contain links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last updated date. Continued use of the Services constitutes acceptance of the updated Policy.
If you have questions regarding this Privacy Policy, contact: